Effective Date: 10-05-2024


Purpose of Contact
Our customer service team is available to assist with:

  • Order inquiries (tracking, status, modifications)
  • Detailed product information and personalized recommendations
  • Addressing and resolving complaints and feedback
  • Guidance on returns and exchanges

Preferred Methods of Contact

  • Immediate Concerns: Call us at (888) 967-4977 for prompt assistance.
  • Order Inquiries and Feedback: Email us at or use our contact form for queries related to orders or to provide feedback. We aim to respond within one business day.

Privacy and Data Processing We prioritize your privacy. All personal data shared with our customer service will be handled following GDPR guidelines and our Privacy Policy.

Terms of Service Interacting with our customer service implies acceptance of our Terms of Service.

Customer Service Commitment We pledge to offer timely, courteous, and effective service to ensure your satisfaction.

Limitations While we strive to address all concerns in-house, some issues may necessitate referral to external partners (e.g., shipping concerns).

Policy Updates This contact policy may be revised to reflect changes in our services, with significant updates communicated through email or website notices.